Change Advisory Board (CAB) Guidance

  • It is not advisable for every RFC to be brought before the Change Advisory Board (CAB)
  • The SPPS Change Manager determines if a RFC necessitates a CAB review based on its potential for high impact and high risk
  • Monthly CAB meetings will be scheduled
  • There are several permanent Change Advisory Board members at SPPS
  • However the CAB will be dynamic in nature.  Additional attendees will be invited on a rotating basis depending on the particular RFC being assessed
  • A rotating attendee will be asked to attend a CAB meeting around a change if their area of expertise will assist the CAB in impact analysis for that change
  • Change Advisory Board will ask the question:  What problem are we solving with this change?
  • Change Advisory Board will answer the question:  How will this change move forward if approved?
  • Standard changes do not require a Change Advisory Board meeting
  • An emergency RFC requires the Emergency Change Advisory Board to assess
  • Change Advisory Board members will be required to come to a consensus around who the change authority will be for each RFC
  • Change Advisory Board members will try to determine if the particular change requested provides the business need that is desired by the initiator of the RFC
  • The RFC initiator will attend the CAB meeting for their change request to explain the business need behind the request
  • CAB members will assess the change for risk and impact.  Based on this they will recommend the proper level of authorization authority
  • Authorization authority may be:  CAB itself, the Change Manager, a functional or technical manager, a functional user, IT Project Manager, the IT Director, or the Senior Leadership Team.  What is important is that the Change Advisory Board decides the authority
  • CAB may be run virtually if necessary or even through email.  Change Manager decides how the meeting will occur based on circumstances
  • Post Implementation reviews will occur at Change Advisory Board meetings for previous changes
  • The benefit to the business of SPPS must be greater than the cost of holding the Change Advisory Board meetings in order to justify having a meeting around a particular change request 
  • All attendees must come to Change Advisory Board meeting prepared with their impact analysis done to the best of their ability