Satisfaction Survey
Thanks for taking the time to fill out the following survey.  Please evaluate your  technical support person by answering each question.   The options provided,  for each dropped down menu, are:  Strongly Disagree, Disagree, Undecided, Agree, Strongly Agree.



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The technical support person reports to work on time?
Technical support person notifies me if they are not going to be in the building during their assigned hours?
Technical support person is easy to contact?
The response time from the technical support person is reasonable?
The technical support person is courteous?
The technical support person is knowledgeable?
The technical support person is helpful?
The technical support staff is able to help solve problems quickly?
What percentage of problems are resolved, on the first contact, by your technical support person?
How would you rate the quality of the assistance you receive from technical support?
How would you rate your satisfaction with the technical support services you received?
Do you have any suggestions for improvement of our technical support services?