Information Technology Standards and Policies

 

To ensure equity and reliability across the district, all SPPS technology assets must be maintained by qualified IT staff.  Only IT staff will have administrator rights to make changes to computers.  The Service Desk is the single point of contact to access services for district-owned technology equipment.

Hardware and software standards are important to ensure equity and reliability across the district.  Purchases made through the iProcurement system meet established standards for hardware and software applications.

Policies related to acceptable and responsible use of technology resources can be found here:

http://connect.spps.org/Information_Technology_Policies.html

How to request service:

 

 

Service Desk

Your single point of contact for all SPPS IT services:

Submit a ticket
to get your technology related problem fixed:

http://servicedesk.spps.org

Log in using the following:
username: isd625\eXXXXXX  (X=your employee number)
password: your regular computer log in password

For assistance, click here: Login help video

Email service.desk@spps.org


Call
651-603-HELP(4357)

Hours: 7:00 am – 5:00 pm