Read 180 and FASTT Math Enterprise Edition Roles andResponsibilities

Roles andresponsibilities for the upkeep and use of Read 180 and FASTT Math Enterpriseproducts hosted on the district servers. 

Technology Department Duties

• Makesure the servers are online, running, and backed up.
• Importschool, staff, student, and roster data from campus into the servers at thebeginning of the school year
• Managelicensing
• Assist building technical contactswith the following
• Provide technical training
• Assist technicians with locating information on technicalissues.
• Provide assistance with undocumented technical issues
• Provide installation documentation.

School Obligations and Duties

• Designate a point person(s) as abuilding level tech contact (s).
• Install workstation clients configurerelated applications.
• Send teachers student usernames andpasswords when requested.
• Assist staff whereappropriate.
• Troubleshoot issues with useof the products.
• Contact the Technology ServiceDesk with issue related to the network and servers.