Your single contact for all SPPS IT services: This is the place to submit a ticket to get your technology related problems fixed. SPPS Staff can now fill out their own Service Request Tickets online!
Click the link below to log into the ticket system
Submit Service Desk Tickets Here For automatic login please use Firefox
Log in using the following: username: isd625\username (username is usually eXXXXXX where X=your employee number) password: your regular password to go with the username
FAQ - Frequently Asked Questions
For basic login information and how to create a ticket click below:
How do I submit a ticket? Video
If you need instructions on viewing or editing your ticket or you recieved an email that says your ticket requires your response, click below:
Viewing an Existing Ticket and/or Adding a Note Video
If you need instructions on updating your contact information:
Editing Your Contact Information Video
If you are having problems loging in please view the instructions below:
Troubleshooting instructions
To submit a ticket from home click the link below. You will need to log in using your Active Directory [ISD625\eXXXXXX] username and password.
Submit a Service Desk Ticket Here
If you are unable to use the online Service Request Ticket system please call or email for service requests:
651-603-HELP (4357) or service.desk@spps.org
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